1. Introduction

JBPGlobal Exports LLP ("we", "us", "our") operates the JBP Trade Intelligence platform ("Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

3. How We Use Your Information

We use collected information to:

• Provide the Platform: Authenticate identity, display business data, and power features.
• Improve the Platform: Analyse usage patterns to enhance performance and user interface.
• Ensure Security: Detect, prevent, and respond to fraud, abuse, and technical issues.
• Communicate: Send service notifications, system updates, and respond to support inquiries.
• AI Services: Process prompts to generate trade intelligence insights via our self-hosted AI model.

4. Data Storage & Security

5. Data Sharing & Disclosure

We do NOT sell, trade, or rent personal data. We share data only under the following limited circumstances:

• Service Providers: Cloud hosting infrastructure (Vercel for PostgreSQL database and hosting, Cloudflare for bot protection & security) under strict confidentiality agreements.
• Legal Obligations: If required by law, regulation, subpoena, or legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or asset transfer.
• With Your Consent: When you explicitly authorize sharing.

6. Data Retention

• Account Data: Retained while your account is active. Removed within 30 days of a valid account deletion request.
• Business Records: Retained as long as account is active or required by tax/export compliance laws.
• AI Chat History: Session-based; cleared on session end or logout.
• Security Logs: Retained for up to 90 days for security auditing and threat detection.

7. Your Rights

You have the following rights regarding your data:

8. Cookies & Local Storage

• Session Cookies: Essential for secure authentication (HTTP-only, SameSite).
• Local Storage: Stores theme preference, biometric enrollment status, and UI layout preferences.
• Cloudflare Cookies: Set by Cloudflare Turnstile for automated bot detection.

We do NOT use advertising, tracking, or marketing cookies.

9. Third-Party Services

10. Children's Privacy

The Platform is intended strictly for business users and individuals aged 18 and older. We do not knowingly collect or solicit personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Updated versions will be posted in this modal with a revised Last Updated date.

12. Contact Us

1. Acceptance of Terms

By accessing or using the JBP Trade Intelligence platform ("Platform"), operated by JBPGlobal Exports LLP ("Company", "we", "us", "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, do not use the Platform.

2. Definitions

3. Account Registration & Security

• 3.1 Accuracy: You must provide accurate, complete registration information and keep it updated at all times.
• 3.2 Confidentiality: You are solely responsible for maintaining credential confidentiality and all activities under your account.
• 3.3 Breach Notification: You must immediately notify us of any unauthorized access, compromised passwords, or security breach.
• 3.4 Account Actions: We reserve the right to suspend or terminate accounts that violate these Terms or present security risks.

4. Permitted Use

You may use the Platform solely for:

5. Prohibited Use

You explicitly agree NOT to:

6. Intellectual Property

• 6.1 Platform IP: All design, code, logos, trademarks, features, and branding are the exclusive property of JBPGlobal Exports LLP.
• 6.2 User Content: You retain ownership of your uploaded business data and documentation.
• 6.3 AI Content: Outputs from AI Services are generated for informational purposes only.

7. AI Services Disclaimer

8. Data & Privacy

Your use of the Platform is also governed by our Privacy Policy. You are responsible for ensuring any personal data you input complies with applicable data protection laws.

9. Service Availability

• We strive to maintain high system availability but do not guarantee uninterrupted operational uptime.
• We may perform scheduled maintenance or emergency updates with advance notice whenever possible.
• We reserve the right to modify, upgrade, or discontinue specific features at any time.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE". JBPGLOBAL EXPORTS LLP SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED AMOUNTS PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless JBPGlobal Exports LLP, its partners, officers, employees, and agents from any claims, losses, liabilities, damages, and legal fees arising from your violation of these Terms or misuse of the Platform.

12. Termination

• 12.1 By User: You may discontinue use at any time by requesting account deletion.
• 12.2 By Company: We may suspend or terminate access immediately for breach of these Terms or illegal activities.
• 12.3 Effect: Upon termination, your right to use the Platform ceases immediately.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to the Platform. Continued use of the Platform signifies acceptance of updated Terms.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Gujarat, India.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and JBPGlobal Exports LLP regarding your use of the Platform.

17. Contact Us